For Today’s Visit

Check-In Portal Hours

Monday – Saturday: 7:50 AM
Monday – Friday: 12:50 PM

(Please Note: To secure your spot, ensure timely check-in, as we often reach capacity upon opening.)

Business Hours

Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Closed for Lunch: 12:00 PM – 1:00 PM Daily

  • Effortless Check-In: Visit our QLess Check-In Portal to streamline your check-in process.
  • Confirmation and Arrival: Rest assured, upon joining our queue, you’ll receive a confirmation. Kindly let us know when you arrive.
  • Need Assistance? If you don’t receive a confirmation after check-in, feel free to contact us at 316-788-1000 or approach our indoor customer service representative.
  • Managing Capacity: Please be aware that our QLess Routine/Walk-In and Urgent Care lines often reach their maximum capacity. If the line is grayed out, it indicates that we’ve reached capacity. In such cases, you can use the Capacity Call List or consider scheduling a future appointment for your convenience.
  • For New Clients: Before your visit, complete the New Client Form. Also, remember to gather your valid government-issued ID and previous pet records. You can either bring them in person or email them to This allows us to offer the best care for your pet.
  • Ready to Visit? Initiate your visit seamlessly by checking in now through our QLess Check-In Portal. Your convenience is of utmost importance to us.

Visit Type

Given the service or symptom provided, determine the type of appointment needed.

Same day visit

  • Wellness
  • Vaccinations
  • Sick Patient
  • Medical Concern
  • Urgent Care
  • Euthanasia

Tech service

  • Adequan shot
  • Anal gland expression
  • Bordetella
  • Cold laser treatment
  • Drain tube removal
  • Fecal sample
  • Naila trim
  • SQ fluids
  • Suture removal
  • Urine sample

Critical / Emergency

  • Actively seizing
  • Difficulty breathing
  • Exposed bone/severe lameness
  • Heat stress
  • Medication/vaccine reaction
  • Poison or toxic ingestion
  • Puppy with severe diarrhea
  • Severe bleeding
  • Unconscious